Administrative & Social Media Specialist

Join Palapa Service Center as an Administrative & Social Media Specialist and play a pivotal role in enhancing customer engagement and streamlining office operations. This dynamic position combines customer service excellence with social media strategy to drive our company's growth in Jakarta Pusat.

As an Administrative & Social Media Specialist, you will be the backbone of our operations, ensuring smooth daily workflows and maximizing our online presence. You'll handle customer inquiries, manage office logistics, and create engaging content for our social media platforms, leveraging tools like Hootsuite and Canva.

At Palapa Service Center, we are committed to innovation and excellence. This role offers a unique opportunity to grow your administrative skills while developing your social media expertise, all within a supportive and collaborative work environment.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage customer inquiries and complaints, ensuring timely and professional responses.
• Coordinate office operations, including scheduling, document management, and event planning.
• Develop and implement social media strategies to increase engagement and brand awareness.
• Create and schedule engaging content using Hootsuite and Canva.
• Monitor social media platforms for customer feedback and trends.
• Assist in organizing and executing internal meetings and events.
• Maintain and update office records and databases.
• Provide administrative support to the team, ensuring smooth workflow and efficiency.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Minimum 2 years of experience in administrative roles or social media management.
• Proficient in using office software such as Microsoft Office Suite.
• Familiarity with social media platforms and tools like Hootsuite and Canva.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Fluency in both written and spoken Indonesian and English.
• Creative and detail-oriented with a passion for customer service and social media.

🛠️ Keahlian

Lowongan Terkait